Microsoft 365
new web design and
guidelines
Sr. UX Designer
Microsoft
2023
01
overview
Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.
The Microsoft Design Studio crafted a fresh visual identity for Microsoft 365, unifying all design elements into an recognizable visual language.
The goal of this project was to revamp and establish a holistic artistic direction for the Microsoft 365 commercial web, incorporating the new visual style, and explore an alternative design system. It also involved the creation of web guidelines to elevate the user experience through enhancements to the design system and visual aesthetics.
02
the problem & objectives
One of the most significant challenges was the existing design system was struggling to meet the standards of the new brand being rolled out, resulting in inconsistencies that compromise brand integrity.
Also, keeping cohesiveness across multiple teams and maintaining a high consistent quality control was challenging without proper web guidelines in place leading to a fragmented experience.
An old and inflexible design system lead to a rigid and unappealing user experience.
A rigid design system can hinder the site's ability to adapt evolving digital trends. It struggled to incorporate new technologies, making it less competitive in the digital space.
The current design system failed to effectively represent the brand's current identity. This inconsistency could have diluted the brand leading to a lack of brand trust. Also, not connecting with younger generations could have led to losing market relevance and an inability to understand the preferences of emerging consumers.
Ensuring consistency across the site during a rollout can be a significant challenge, particularly when numerous teams are simultaneously working on various related projects. These teams may have different interpretations of the brand guidelines, leading to inconsistencies in applying the new brand.